Healthy hearing is an important part of overall well-being. That’s why the Plan covers hearing care—including exams and hearing aids—for you and your covered dependents, when you use an AudioNet America network provider.


Hearing care services are administered by AudioNet America. You must use an AudioNet provider to receive a plan benefit. Services are covered only when you call AudioNet and receive pre-authorization for care.

The Plan will pay for a hearing aid for each ear once every 36 months for enrolled adults and once every 12 months for enrolled children under age 19. No deductible applies.

Benefits include a 36-month supply of batteries for your hearing aid(s). One pack of eight batteries (per ear) will be provided when you receive your hearing aids; thereafter, AudioNet will mail replacement batteries directly to your home. Batteries are only sent to you if you use an AudioNet provider for your hearing aids.

What you need to do

  • Call AudioNet America at 855-800-7147 to find a participating provider.
  • Contact the provider directly, and schedule a convenient appointment time.
  • Identify yourself as a National Elevator Industry Health Benefit Plan member with AudioNet coverage. The provider’s office will contact AudioNet directly and obtain pre-authorization.

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This website provides an overview of benefits for eligible members of National Elevator Industry Benefit Plans. Refer to the Summary Plan Description (SPD) or plan contract/certificate and plan amendments for a full description of benefits. If there is a discrepancy between the information provided on this website and the official plan documents, the information provided in the official plan documents will govern.